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Returns

We endeavour to supply only the highest quality products and we trust that you will be delighted with your purchase.

However, if you are unhappy with the garment(s) they can be returned to us following the simple steps outlined below:

Please note, that embroidered or printed garments can only be returned if found to be faulty with a manufacturing defect.

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Before returning any garment(s) it is essential that you contact us to obtain a unique Customer Returns Number, this can be obtained over the telephone by calling 01952 585881 or by emailing returns@myworkwear.co.uk

Please make sure that you include your Invoice Number in all correspondence. Upon issuing you with your Customer Returns Number, we will then provide further instructions on how to return your garment(s).

We will accept returns up to 14 days after the date of invoice. Please note that this is for non-embroidered or printed garment(s). We will only accept embroidered or printed garment(s) back if the garment(s) is faulty with a manufacturing defect. Our policy does not allow for any of our face masks to be returned unless faulty – this is for hygiene and safety reasons.

Should you return your items without quoting your Invoice Number and Customer Returns Number, we will be unable to process your return.

If you have received a garment(s) that is faulty, or has been sent by us incorrectly, we will happily reimburse the cost of the return postage and would ask that you kindly enclose a receipt for the cost of that postage with your return.

You will be responsible for the garments(s) until they reach us. For your own protection, we would strongly recommend that you use a 'signed for' delivery service.

We normally respond to all returns requests within 4 hours and process refunds within 10 working days from receipt of the garments

We ask that all garments must be returned in their original condition, in their original packaging with tags and labels on.