We recently spoke with Ken Hadley of A&E Services Ltd. Ken was MyWorkwear’s first ever online customer. We wanted to find out a little more about his business and how he came upon with MyWorkwear.
“Around 2001 I was asked to get involved with a small security business after owning a chain of pubs. Even though this was something completely different, I looked upon this as a new challenge and decided to sit back watch and learn for 3 months. I agreed to get involved but created a new business as I was not entirely happy with how the business was being run or the image of the company.
There are lots of key elements of running a successful business and I knew this would take time. The first new contract secured by myself was on the set of ‘In the Night Garden’. Again because I was new to this business sector our uniform was kept very simple; with black trousers, white shirts, black ties and jumpers. We bought these from Matalan and ironed on company logos. Looking back this looked awful but this is all part of the learning process., I then went on line and found MyWorkwear and decided that to act professionally my staff need to look professional. So I tried to order using MyWorkwear’s online system. At the time MyWorkwear were also in what I would call ‘the baby stage’ as the online side of the business didn’t work. This was probably the best thing to have happened as it meant me calling them. This call began a long lasting working relationship that has developed into friendship with Mr James Worthington over the last 16 years.
I am strong believer people buy from people and not businesses and with MyWorkwear this has definitely been the case. As my business has grown over the past 16 years so has MyWorkwear yet we have always received the same level of service from my first order of 6 security jerseys to the large orders we place now.
A & E Services (UK) Limited has now become a facilities business offering security, cleaning, wash room solutions, agency staff, etc and MyWorkwear have helped with designs, product ranges, colours, etc to ensure that the staff representing my business always look professional.
James has always made sure that we have quick turnaround of orders and the service we get proves to me through the years, no matter the size of the contract he treats everyone one the same.
Hopefully both our business will continue to grow, and I would never look to use any other business now for my workwear needs. James is a good guy that listens, understands and looks to always go the extra mile to ensure you have what you need. Apart from him being a Wolverhampton Wanderers fan, has brought the online business forward and is easy to use and simple and MyWorkwear is a company I would not hesitate to recommend.
Here’s to another 16 years working together!!!”
About A & E Services Ltd
A & E Provide a transparent, accountable and proactive services in the commercial security and cleaning market sector. A first-class professional and competitive solution to out sourcing all your security and cleaning requirements. With their head office located in the West Midlands we provide a national service to our growing customer portfolio. For more details visit their website.